ICICI Lombard launches “Road side Assistance cover” with unique benefits

  • Free alternate transport and accommodation arranged in case of an emergency
  • Breakdown assistance over phone/ personnel visit in the event of mechanical problem
  • Option of plans, starting at Rs. 99 only

Mumbai, September 19, 2013: ICICI Lombard General Insurance Company Ltd., the country’s largest private sector general insurance company today announced the launch of “Road Side Assistance cover” for its Private car insurance policy customers. The add on cover will provide complete assistance in case of an emergency e.g. vehicle breakdown or accident manufacture. The cover starts from Rs. 99 for any car brand/ model or year of manufacture.

Some of the unique features available of the new add-on cover include:

*   Arrangement of Accommodation in the event of the Insured’s vehicle being immobilized due to a breakdown/accident

*   Arrangement of alternate transport i.e. Taxi to assist the insured in case of vehicle breakdown.

*   Breakdown support to help rectify minor mechanical faults over the phone or if required at the site

*   Arrangement of fuel in case of an emergency or vehicle breakdown

*   Assistance to nearest Garage over the phone and using GPS technology

*   Message relay to send SOS messages to the family members in case of vehicle breakdown

Speaking on the launch, Mr. Sanjay Datta, Chief – Underwriting and Claims said, “At ICICI Lombard, we endeavour to offer products and services that go beyond the basic claim settlement feature. With the new Road Assistance Cover, we are offering timely

and much required support to our customers during their hour of need. This will ensure that our customers derive the maximum benefit out of their motor insurance policy”. 

About ICICI Lombard General Insurance Company Ltd.

ICICI Lombard GIC Ltd. is a joint venture between ICICI Bank Limited, India’s second largest bank with total assets of over USD 99 billion at March 31, 2013 and Fairfax Financial Holdings Limited, a Canada based USD 37 billion diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management. ICICI Lombard GIC Ltd. is the largest private sector general insurance company in India with a Gross Written Premium (GWP) of Rs 64.20 billion for the year ended March 31, 2013. The company issued over 9.18 million policies and settled over 5.07 million claims as on March 31, 2013.

ICICI Lombard received the highest rating in terms of overall customer satisfaction as well as ‘The Most Recommended Company’ in a 2013 survey to assess Customer satisfaction and Quality of Health insurance in India, commissioned by Dept. of Consumer Affairs, Ministry of Consumer Affairs. The company has also been conferred the “ASTD BEST Award 2012” for Learning and Development, “Porter Prize 2012” for creating Shared Value, “Golden Peacock Award 2012” for Corporate Social Responsibility and “Golden Peacock Innovation Award-2010” for Rashtriya Swasthya Bima Yojana. It also received the “Product of the Year” award in the General Insurance category for FY2012-13 and was voted the No 1 Health Insurance Product in a survey of 18,000 people over 23 cities in India, a study done by Nielsen. The company has been conferred with ‘Celent Asia Insurance Technology Award 2012’ under the category Best Mobile Applications. More details are available on the website www.icicilombard.com

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