HDFC ERGO announces the launch of Overnight Vehicle Repair Service


HDFC ERGO General Insurance  Company, India’s third largest non-life insurance provider  in  the  private  sector,  today  announced  the launch  of  Overnight  Vehicle  Repair  Service.  This new service will enable customers to get their cars professionally repaired overnight, thereby not affecting their daily routine and vehicle downtime.

hdfc ergo

The  new  service  will  offer  customers  convenience  and ensure  their  vehicle  is  ready  by  the  next  day.  In addition, this new service will help customers escape the inconvenience, the cost of travel in absence of their vehicle  and  the  general  hassle  of  driving  to  &  from  the  garage.  The Overnight Vehicle Repair Service is currently being offered for private cars and taxis. Commenting on the launch of the new service, Mr. Anurag Rastogi, Member of Executive Management, HDFC ERGO General Insurance Company said, “Customers struggle in getting their cars repaired given the daily schedule they need to follow. At HDFC ERGO, we are always looking at new ideas and ways in which we ensure our customers are put at ease. The Overnight Vehicle Repair Service allows customers to get their cars repaired after the regular commuting hours and will be delivered back to their doorstep, making its ready to be used the very next day, without them having to compromise on their commuting routine.”

In order to avail the Overnight Vehicle Repairs Service the customers are required to register a claim and share photos of the damaged vehicle with HDFC ERGO. This service is only applicable for minor repairs which can be completed in a matter of few hours. Hence, customers requesting for the service will be given priority on a first-come-first-serve basis, as the designated workshops are equipped to provide the service only to a limited number of cars per night. Based on repair work required, the vehicle pickup will be scheduled for overnight repairs and will be dropped back at the customer’s doorstep in the morning the very next day.

Currently, the Overnight Repairs Service has been launched in Delhi, Gurugram, Mumbai, Nagpur, Pune, Surat,Vadodara, Ahmedabad, Jaipur, Hyderabad and Chennai. This will be further extended to more cities going forward.

Filed in: Auto, Banking, Logistics, Retail /SCM, Road

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